How do I enable multi-factor authentication for my account?
34 views | Last modified 4/24/2024 7:04:14 AM EST |

Once you create a Tax990 account, you will be prompted to enable Multi-Factor Authentication. If you already have an account, you can follow the steps below to enable the multi-factor authentication.

Step 1: Sign in to your Tax990 account.

Step 2: Click My Account from the dashboard and choose Multi-Factor Authentication.

Step 3: As an initial step in enabling multi-factor authentication, you are required to install any one of the following authentication apps on your mobile device:

• Google Authenticator
• Authy by Twilio
• Microsoft Authenticator
• 2FA Authenticator
• LastPass by GoTo

Step 4: Tax990 recommends that you verify your phone number. This gives you another option for recovering your account if you lose the device with the authenticator app.

Step 5: Proceed to scan the QR code or by entering the keys using the authenticator app on your mobile device.

Step 6: After adding the account details, you need to input the 6-digit verification code displayed in the authenticator app to activate the multi-factor authentication. Click Verify Authentication Code.

Step 7: You'll receive a recovery codes once you've enabled Multi-Factor Authentication. It's important to save this code, as it can be used to access your account if you're unable to receive the codes from your mobile device. Keep in mind that recovery codes are for one-time use only, and using them will deactivate the Multi-Factor Authentication feature for your account.

After enabling MFA, you will be automatically signed out of your account, and when you attempt to sign in, you will be prompted to provide two forms of identification. The first identification form is your regular password to sign in, and the second form is a randomly generated 6-digit code from the authentication app.